Student Services

A Guide to Delivering Education and Support Services to the Distance Learner
A Model for Effectively Supporting e-Learning
ACPA -- Higher Education Trends for the Next Century
As Distance Education Comes of Age, the Challenge is keeping the students
BenchmarksOfWeb-Based Instruction.pdf
Best Practices for Electronically Offered Degree and Certificate Programs
Beyond Face-to-Face
Bringing It All Together
Converting Student Support Services To Online Delivery
Coping in a Distance Environment
Creatung a Web-based Convenience Store One Stop Shopping.pdf
Developing Distance Learning Student Services
Effective Student Preparation for Online Learning
Help line the ultimate in distance support
IRRODL Converting Student Support Services To Online Delivery
Learn Online - Student Support Literature Review
Learner Expectations and Experiences
Models for Evaluating Student Affairs Web Sites
Online Drop Rates Revisited
Online Learning Examining the Successful Student Profile
Predictors of Engagement and Participation in an On-Line Course (Miller, Rainer, Corley)
Predictors of Performance in the Virtual Classroom
Questions and Answers About Measuring Up 2002
Really Serving Students at a Distance
Role of Technology in Servicing Students with Changing Priorities
Six Factors to Consider when Planning Online Distance Learning Programs in Higher Education (Levy)
Students' Distress with Distance Education - Noriko Hara and Rob Kling (Center for Social Informatics)
Students' Frustrations with a Web-Based Distance Education Course
Toward the E-campus Using the Internet to Strengthen, Rather than Replace the Campus Experience
Where'd They Go Retention Issues and Ideas for Online Courses
World Campus 101 - Orienting Students to Penn State's New Campus